Manual 2 – Feedback-Informed Clinical Work: The Basics
Manual 2 details key knowledge and skills regarding the use of routine outcome measurement in clinical practice, including:
- What to measure
- Creating a “culture of feedback” in service delivery
- Using feedback to inform and improve care
Upon completion of the manual, readers will be able to:
- Describe the specific components of routine outcome measurement
- Use of outcome and alliance measurement instruments in routine clinical care
- Identify important factors in creating a culture for measuring client outcomes and using feedback processes
- Describe strategies for using feedback to inform and improve care on a routine and ongoing basis
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